February 23, 2012

3 Tips to Find Trusted Hospitals

The front entrance of Hartford Hospital in Har...

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When it comes to your health or that of your loved ones, you can never be too careful. You should never simply accept the first name in the phone book or go to an establishment simply because it is located close to you. If you want to ensure that your medical care is handled by professionals with the highest standards and the finest facilities, you need to make sure you find the most trustworthy hospital.

1. Talk to Those You Know

The first thing you should consider when attempting to narrow down your search for superior care is that you already know many people who have probably required the services of a hospital. Your own experiences may have already turned you off of a particular medical facility. Chances are you have friends and family you can ask about their experiences with healthcare institutions.

2. Search The Internet

Another research tool that you should make good use of is the Internet. Visiting an establishment’s website may be a good place to find out which medical professionals have long-standing careers in medicine. Other internet sites provide you with unbiased opinions and reviews from past patients. Of course, you will have to be careful to not fall prey to those who have an axe to grind. Look for trends in reviews to find a balanced picture of a facility’s care.

3. Try a Dry Run

Visit the hospital and have a look around. Ask some of the professionals questions.  Observe how busy they are and the level of care they seem to be able to afford their patients. If you see that they treat their patients with care and respect, you will likely have a good experience when you need to call on their services yourself.

Choosing the Right Hospital

The Department of Health and Human Services he...
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If you need medical care that requires treatment in a hospital, you want to find a hospital that feels comfortable to you. Choosing the right hospital for your situation can impact the level of care and treatment you receive. By making use of modern tools and resources, you can find a top-notch hospital that will result in a positive patient experience.

For the first step, talk with your primary care physician or referring doctor. Most of the time, doctors have privileges at certain hospitals, so they can provide detailed information about how these facilities are run. Your doctor can usually offer feedback about these hospitals based on personal experience, as well as from previous patient comments.

Another factor that will influence the decision-making process is the type of procedure you are having done. Appendectomies and gall bladder removals are more routine surgeries that often take place at local hospitals. If patients need more extensive medical care, such as open heart surgery, neurological evaluation, or cancer treatment, going with a specialty hospital usually makes more sense. Most major cities have hospitals or treatment centers dedicated to these specialty areas.

Friends and family can offer valuable insight, so utilize the word-of-mouth approach in your fact finding mission. People who have spent time at the local hospitals or who work in these facilities can give you the ins and outs on the nursing staff, food quality, cleanliness, and level of service. Getting the inside scoop can help you make a more educated decision.

If you want to gather unbiased data about the area’s hospitals, check with the U.S. Department of Health & Human Services (HHS), the agency responsible for safeguarding the health of Americans citizens and ensuring provision of essential human services. Visit their web site www.hhs.gov, which contains a hospital comparison search tool that lets users compare the quality of listed hospitals based on specific search criteria.

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Hospital Visit Etiquette

Patient in ECMO
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When a friend or relative must spend time in the hospital, most people want to offer their support. Planning a hospital visit is one way to do that. Most patients love to have visitors, but keep these tips in mind to make sure everything goes smoothly.

• Talk with the patient to make sure the day and time you want to visit is acceptable. Usually, people love having visitors during their hospital stay, but some patients don’t feel up to company, so ask permission before you go.

• Thoroughly wash or sanitize your hands before you touch the patient or hand the person something you were holding. Infections can easily spread, especially in immuno-comprised individuals, so don’t take any chances of bringing germs along on the visit.

• Feel free to bring something special to the patient. Traditional gifts include flowers and balloons, but make sure your loved one has no allergies or health concerns that might become aggravated by these items. Puzzle books, cards, or even slippers are other nice ways to let the patient know you care.

• Check hospital rules about cell phones and respect them. Most of the time, the hospital will at least expect you to turn the ringer off so that the phone won’t disturb other patients. Sometimes, you must turn your phone completely off because it can interfere with patient care devices.

• Leave the room if the doctor or nurse arrives to treat the patient. These conversations and exam should remain private, so excuse yourself and return after the provider leaves.

• Limit the length of your visit. Staying too long can tire out the patient, so watch the time and don’t overstay your welcome.

• Keep young children at home. If you must bring a child, find out the hospital policy on when children can visit.

• Don’t visit if you have any sign of illness. Your loved one and the hospital workers can’t afford to get sick, so if you have symptoms like a cough, runny nose, or diarrhea, wait until you feel better to make the trip.

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Visiting the Emergency Room

A woman collapsed on the street in the East Vi...
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At some point, you or someone you love will probably visit the hospital emergency room. Whether you arrive by ambulance, ride in a car, or simply accompany a close friend or relative, any ER visit can seem overwhelming. Empowering yourself and following these helpful tips can ease the stress of this difficult situation.

• During a life-threatening situation, know that you or your loved one will be taken to the nearest hospital. In less serious cases, patients may request specific hospitals that are served by the EMS in that area, which can help if your doctor has privileges at certain facilities.

• If possible, don’t arrive during shift changes, usually scheduled around 7a.m., 3 p.m., and 11 p.m. With various personnel leaving and others arriving, you may will often end up last on the list of patients to receive treatment.

• Once you arrive, provide detailed information about your condition and any medicine, prescription or over-the-counter, that you are currently taking.

• Take a close friend or relative with you. An ER visit can feel shocking and stressful. Having someone there as your advocate can bring calm to the situation, as well as add another pair of ears to capture critical information.

• Ask questions. As the patient or loved one of someone in the ER, you have the right to know what’s going on each step of the way. If you don’t understand or aren’t clear on the details, don’t be afraid to ask for more information.

• Stay calm and patience. Waiting in the ER is never fun. Try to remember that although you are sick or in pain, the staff may be caring for someone in worse shape than you.

• Before you leave, ask for copies of any test results and have the ER staff send them to your physician as well. Plan to follow up with your doctor in the next few days.

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